OBJECT
TextMessageEntity

Message sent or received in a text message conversation or in an AI assistant chat.
GraphQL Schema definition

type TextMessageEntity {
# True when the record is protected against deletion because it must always exist 
# in the space. Deleting a record that is not protected can still fail on other 
# checks. Read-only.
isDeleteProtected: Boolean! 
# Unique identifier of entity.
id: ID! 
# Specifies if the entity is considered deleted.
isDeleted: Boolean 
# Last modification time.
modified: DateTime 
# Creation time.
created: DateTime 
# AI assistant chat conversation this message belongs to, when applicable.
chatConversation: ChatConversationEntity 
# Conversation this message belongs to. Empty for messages produced by AI chat 
# that do not belong to a thread of customer conversation.
textMessageConversation: TextMessageConversationEntity 
# Id of the AI assistant chat conversation this message belongs to, when 
# applicable.
chatConversationId: ID 
# Body of the message. May be plain text or a JSON payload (e.g. AI assistant 
# examples / suggestions).
content: String! 
# Timestamp the message was sent.
datetimeSent: DateTime 
# Direction of the message (Incoming, Outgoing).
direction: EmailDirectionEnum! 
# External message identifier from the SMS provider (e.g. Twilio Message SID).
messageSid: String 
# Quality score given to the message by the user (e.g. for AI-suggested replies). 
# Used to feed back into the suggestion engine.
score: Int 
# Delivery status of the message: Sending, Sent, Seen or Failed for outgoing 
# messages, Received for incoming ones.
status: TextMessageStatusEnum 
# Id of the text message conversation this message belongs to, or empty for AI 
# assistant chat messages.
textMessageConversationId: ID 
# Revision when entity was lastly changed.
revision: Int 
# Files attached to the message (e.g. MMS attachments).
# 
# Arguments
# filter: Filter CloudObject relations by target CloudObject 
# attributes.
# filterEdge: Filter CloudObjectRelation relations by edge 
# (relation) CloudObjectRelation attributes.
# orderBy: Order CloudObject relations by target CloudObject 
# attributes.
# includeDeleted: Returns deleted target records as well. Default 
# is true.
# before: Cursor until which to take entities to result set.
# after: Cursor after which to start taking entities to result 
# set.
# first: Number of entities to return from beginning of the 
# result set.
# last: Return only the "last" number of entities from result 
# set.
attachments(
filter: CloudObjectFilterInput,
filterEdge: CloudObjectRelationFilterInput,
orderBy: [CloudObjectOrderByInput!],
includeDeleted: Boolean,
before: String,
after: String,
first: Int,
last: Int
): CloudObjectRelationEntityConnection 
# HTML-rendered version of the message body, ready for display in chat UIs.
contentAsHtml: String! 
# Structured AI payload of the message (examples or suggestions). Empty for 
# regular text messages.
data: AiMessageData 
# List of suggested follow-up prompts produced by the AI for this message. Empty 
# when the AI did not produce prompts.
topicPrompts: [String!] 
# Permissions the current user has on this record, out of the requested ones.
# 
# Arguments
# permissions: Permissions to check; the result lists those the 
# current user has.
instancePermissions(permissions: [EntityPermsEnum!]!): [EntityPermsEnum!]! 
# AI credits consumed by generating this text message, and whether the generation 
# is still in progress. Empty when no AI credits were tracked for the message.
creditInfo: AiCreditInfo 
}
TextMessageEntity

link GraphQL Schema definition

link Require by

GraphQL Schema definition

Require by
